Safety and helplines

Emergency and support numbers across Australia, and how to use AskBioMap safely.

Emergency

Call Triple Zero (000)

If someone is seriously injured or needs urgent medical help, call 000. Calls are free. Call 000 immediately if someone stops breathing, is unconscious, has a seizure or has a severe allergic reaction.

Call 000

Helplines

Numbers and hours were checked on each service's own website on 12 October 2026. Services can change, so the service's website is always the latest word.

Mental health support

If you are going through a hard time, support is available. Lifeline offers crisis support 24/7 on 13 11 14, or text 0477 13 11 14. healthdirect also lists Medicare Mental Health on 1800 595 212 and the Suicide Call Back Service on 1300 659 467. 13YARN supports Aboriginal and Torres Strait Islander people on 13 92 76, 24/7.

Your GP is a good place to start for ongoing support.

Using AskBioMap safely

  • AskBioMap is general education. It cannot tell you what is happening in your body.
  • Never start, stop or change a medicine without your prescriber. Ask your pharmacist about interactions with supplements.
  • Do not delay getting help because of something you read here. If you are worried, call healthdirect on 1800 022 222 to speak with a registered nurse, 24/7.
  • If food, weight or body image is causing you distress, the Butterfly National Helpline is on 1800 33 4673.
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